Grid Operations Alert Triage
SCADA and EMS alerts parsed, classified by grid impact, correlated with weather and load data, and escalated automatically. Every critical grid event gets the right response before it cascades.
What energy operations teams are seeing
Avg. triage time
Alert noise reduction
Missed critical grid events
Built by a team with deep experience in enterprise operations for regulated industries.
Your grid alerts are buried in noise
Thousands of SCADA alerts flood control rooms every day, and operators are left manually triaging each one to determine what actually matters. During peak events — storms, heat waves, equipment failures — the alert volume spikes just when accuracy matters most, and critical signals get buried under routine noise. The result is missed alerts, delayed responses, and grid events that could have been contained if they'd been caught in time.
From raw SCADA alert to coordinated response — automatically
Alert Ingestion
Alerts stream in from SCADA, EMS, substation RTUs, and monitoring platforms. SectorFlow normalizes every alert into a common format — regardless of vendor or protocol — and deduplicates repeated signals from the same root event to reduce operator fatigue.
Grid Impact Classification
Each alert is evaluated against your grid topology and asset criticality ratings. The AI determines whether the alert affects transmission, distribution, or generation assets, scores the potential impact on reliability and customer load, and flags events that could trigger cascading failures.
Weather & Load Correlation
The AI cross-references the alert with real-time weather data, load forecasts, and historical patterns. It identifies whether current conditions — high winds, ice loading, peak demand — elevate the risk, and adjusts the severity score and response priority accordingly.
Automated Response
For well-understood alert patterns, automated responses execute immediately — load transfers, switching operations, crew notifications. For high-impact events, the AI prepares a response plan with load analysis and routes it to the control room operator for approval before execution.
Incident Documentation
Every action, decision, and outcome is documented in a NERC-compliant audit trail. The AI generates incident timelines, root-cause summaries, and response effectiveness metrics — ready for regulatory review without manual documentation effort.
This isn't a dashboard — it's a grid-aware triage engine
Every capability your grid operations team needs to triage alerts with speed and confidence, built in from day one.
SCADA Alert Normalization
Ingests alerts from any SCADA or EMS vendor and normalizes them into a unified format for consistent triage.
Grid Impact Severity Scoring
Scores every alert by potential impact on grid reliability, customer load, and cascading failure risk.
Weather Data Correlation
Cross-references alerts with real-time weather conditions to elevate priority during storms, ice events, and heat waves.
Load Transfer Recommendations
Analyzes grid topology and current loading to recommend optimal load transfer paths when equipment is at risk.
Automated Crew Notification
Routes critical alerts to the right field crews with full context, equipment details, and location data attached.
Historical Pattern Matching
Matches current alerts against historical incident data to predict likely root causes and recommend proven resolutions.
Why a dedicated AI layer?
Your SCADA vendor is adding AI alerting — but they don't understand your full grid topology, weather exposure, or how a substation event in one area affects load across the system. SectorFlow sits across all your monitoring tools and applies your operational context to every alert — so triage decisions are consistent, fast, and auditable regardless of where the alert originated.
Connects to the systems you already run
Splunk
PagerDuty
ServiceNow
Microsoft Teams
Don't see your system? We integrate with any platform via API. Talk to us.
"During last summer's heat wave we were drowning in SCADA alerts — the critical ones looked identical to the noise. This flow surfaces real grid threats in minutes and my operators finally have confidence in what they're acting on."
— Grid Operations Manager, Regional Utility
Frequently Asked Questions
See What Grid-Aware Alert Triage Looks Like for Your Team
Book a 30-minute discovery call. We'll walk through the Grid Operations Alert Triage flow with your alert data and your operational requirements.
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