Financial Services · Pre-Built AI Flow

Client Communication Agent

Auto-generate personalized client communications — quarterly reviews, portfolio updates, regulatory disclosures — from CRM data, with built-in compliance review. 47 letters per day instead of 15.

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Your advisors spend more time writing letters than advising clients

Every quarter, your wealth advisors sit down to write personalized review letters for every client in their book. They pull portfolio data, check performance against benchmarks, review recent transactions, note life events, and draft a letter that sounds personal — not like a form letter. For an advisor with 150 clients, that's weeks of work. Weeks they could spend actually advising.

Then compliance needs to review every letter before it goes out. Disclosures must be accurate. Performance claims must be substantiated. Tone must be appropriate. The compliance review queue becomes a bottleneck, and letters that should go out in January don't reach clients until February — or later.

The data to write these letters already exists in your CRM, portfolio management system, and planning tools. The compliance rules are well-defined. What's missing is an automated workflow that can assemble the data, generate personalized drafts, run compliance checks, and deliver approved letters at scale — without sacrificing the personal touch that clients expect from their advisor.

From CRM data to delivered letter — automatically

1

Data Assembly

The AI pulls client data from your CRM, portfolio management system, and financial planning tools — account performance, benchmark comparisons, recent transactions, account changes, upcoming milestones, and relationship history. All data is assembled into a structured client profile ready for content generation.

2

Draft Generation

Using your firm's approved templates and the advisor's communication style, the AI generates a personalized letter draft. Performance summaries, market commentary, and action items are tailored to each client's portfolio, goals, and risk profile — not generic boilerplate.

3

Personalization

The AI adds personal touches based on CRM data — referencing recent conversations, life events (retirement approaching, new grandchild, home purchase), and client-specific investment themes. Each letter reads like the advisor wrote it personally, because the AI learned from their past communications.

4

Compliance Review

Every letter is automatically checked against your firm's compliance rules — required disclosures, performance presentation standards, prohibited language, and regulatory requirements. Issues are flagged inline with specific remediation suggestions. Clean letters are queued for advisor approval; flagged letters are routed to compliance with context.

5

Delivery & Logging

Approved letters are delivered via the client's preferred channel — email, client portal, or print queue. Every communication is logged in your CRM with the full content, delivery timestamp, and compliance approval record. The advisor's book stays current without any manual data entry.

This isn't a mail merge — it's a communication operations engine

Every capability your advisory practice needs, built in from day one.

Portfolio Data Integration

Pulls real-time portfolio data, performance metrics, benchmark comparisons, and transaction history directly from your portfolio management system — no exports or manual lookups.

Template Management

Manage firm-approved templates for quarterly reviews, portfolio updates, market commentary, regulatory disclosures, and ad-hoc communications. Templates are versioned and compliance-approved.

Personalization Engine

Goes beyond mail merge — references life events, recent conversations, investment themes, and client-specific context from your CRM to make every letter feel personally written by the advisor.

Compliance Auto-Check

Automatically validates every letter against your compliance ruleset — required disclosures, performance presentation standards, prohibited language, and regulatory requirements. Flags issues inline.

Batch Processing

Generate letters for an entire book of business in one run. The AI processes each client individually but manages the batch — tracking progress, flagging exceptions, and queuing approvals efficiently.

Audit Trail

Every letter — draft, compliance review, edits, approval, and delivery — is logged with timestamps and user attribution. Full communication history is available for compliance review and regulatory examination.

Connects to the systems you already run

SalesforceSalesforce Microsoft TeamsMicrosoft Teams

Don't see your CRM or portfolio system? We integrate with any platform via API. Talk to us.

What advisory teams are seeing

47/day

Letters generated (vs 15 manual)

100%

Compliance pass rate

3x

Faster cycle time

Based on pilot deployments. Your results will depend on book size, communication types, and compliance requirements.

"Quarterly review season used to consume three weeks of every advisor's time. They'd be pulling data, writing letters, waiting on compliance, chasing approvals — instead of meeting with clients. Now the AI generates personalized drafts from their CRM data, runs compliance checks automatically, and the advisor just reviews and approves. We went from 15 letters per advisor per day to 47. And our clients actually comment on how personalized the letters feel — they have no idea it's AI-assisted."

— Managing Director, Independent Wealth Advisory Practice

Frequently Asked Questions

See What AI-Powered Client Communications Look Like for Your Practice

Book a 30-minute discovery call. We'll walk through the Client Communication Agent with your templates and your CRM data.

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