Clinical Systems Alert Triage
Alerts from LIMS, ERP, and MES — classified by GxP impact, correlated with change records, and routed with full regulatory context. 21 CFR Part 11 aware. Every alert gets the right response in the right timeframe.
What healthcare IT teams are seeing
Avg. resolution time
Missed critical alerts
Alert noise reduction
Built by a team that ran enterprise IT operations at a Fortune 200 pharmaceutical company for 13 years.
Your clinical system alerts are buried in noise
Validated systems like LIMS, MES, and ERP generate alerts alongside hundreds of non-critical notifications every day, and your team has to manually determine which ones carry GxP implications. That classification is slow, inconsistent, and entirely dependent on who happens to be on shift. When a GxP-critical alert gets treated like routine noise, the consequences aren't just operational — they're regulatory, and they put patient safety at risk.
From raw alert to regulatory-ready response — automatically
Alert Ingestion
Alerts stream in from LIMS, MES, ERP, monitoring platforms, and infrastructure tools. SectorFlow normalizes every alert into a common format — regardless of source or vendor — and deduplicates repeated signals from the same root event.
GxP Classification
Each alert is evaluated against your validated system inventory and regulatory requirements. The AI determines whether the alert affects a GxP-validated system, what 21 CFR Part 11 obligations apply, and whether the issue could impact product quality or patient safety.
Correlation & Diagnostics
The AI cross-references the alert with recent change records, maintenance windows, and historical incidents. It identifies whether a recent change could be the root cause, correlates related alerts across systems, and assembles the diagnostic context your team needs to act.
Remediation (with Approval)
For non-GxP systems, automated remediation runs immediately. For validated systems, the AI prepares a remediation plan with full regulatory context and routes it for human approval before execution — ensuring compliance is never compromised for speed.
GxP Documentation
Every action, decision, and outcome is documented in a 21 CFR Part 11 compliant audit trail. The AI generates deviation assessment recommendations, flags CAPA requirements, and ensures the complete incident record is ready for regulatory review without manual documentation effort.
This isn't a dashboard — it's a regulatory-aware triage engine
Every capability your clinical IT team needs to triage alerts with GxP confidence, built in from day one.
GxP Impact Classification
Automatically determines whether an alert affects a GxP-validated system and classifies the regulatory impact level.
Change Record Correlation
Cross-references alerts with recent change records to identify whether a deployment or configuration change is the root cause.
Validated System Awareness
Maintains a live inventory of your validated systems and applies the correct compliance requirements to every alert automatically.
Automated Diagnostics
Runs diagnostic checks against affected systems and assembles root-cause context before a human ever looks at the alert.
Deviation Assessment
Evaluates whether an incident meets deviation criteria and flags it for formal assessment with supporting evidence attached.
CAPA Recommendations
Generates corrective and preventive action recommendations based on incident patterns and historical resolution data.
Why a dedicated AI layer?
Your monitoring vendor is adding AI alerting — but they don't understand which of your systems are GxP-validated, what 21 CFR Part 11 requires, or when a deviation assessment is needed. SectorFlow sits across all your monitoring tools and applies your regulatory context to every alert — so triage decisions are consistent, compliant, and auditable regardless of where the alert originated.
Connects to the systems you already run
ServiceNow
Splunk
PagerDuty
Microsoft Teams
Don't see your system? We integrate with any platform via API. Talk to us.
"We had a GxP-critical LIMS alert sit in a queue for six hours because it looked like every other low-priority notification. This flow catches those immediately — my team finally trusts the triage process."
— IT Director, Mid-Size Pharmaceutical Company
Frequently Asked Questions
See What GxP-Aware Alert Triage Looks Like for Your Team
Book a 30-minute discovery call. We'll walk through the Clinical Systems Alert Triage flow with your alert data and your regulatory requirements.
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