AI Flows Built for Insurance Operations

Claims processing, underwriting support, and policyholder service — pre-built workflows that reduce cycle times and improve accuracy across the insurance value chain.

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The Reality of Insurance Operations

"Claims processing is your biggest bottleneck"

Manual review, document chasing, and adjuster coordination add days to every claim. Policyholders get frustrated, and your loss ratios suffer from delayed closures.

"Underwriters are drowning in submissions"

Your underwriting team spends more time gathering data and filling templates than making risk decisions. Submission-to-quote cycle times are a competitive disadvantage.

"Policyholder service is reactive and slow"

Routine inquiries — coverage questions, billing, certificate requests — consume your service center's time while complex cases wait.

"Regulatory reporting is manual and error-prone"

State filings, NAIC reports, and internal compliance documentation require pulling data from multiple systems and assembling reports by hand.

Pre-Built & Ready to Deploy

Pre-Built AI Flows for Insurance

Each flow connects your existing tools and delivers value from day one — no custom development required.

First Notice of Loss (FNOL) Intake Agent

Automate claim intake via phone, web, or email. Gather key details, classify claim type and severity, create the claim record, assign to the right adjuster — all in minutes.

Claims system SalesforceSalesforce Voice Email

Claims Document Processing

Extract data from submitted documents — police reports, medical records, repair estimates, photos — classify, validate, and attach to the claim file automatically.

Claims system Document Management Email

Underwriting Submission Enrichment

Auto-enrich new submissions with public data — property details, loss history, financial ratings, hazard data — and pre-populate the underwriting workbench.

Rating platforms Data providers Underwriting system

Policyholder Self-Service Agent

Handle routine inquiries — coverage questions, billing status, certificate of insurance requests, policy change requests — via chat, email, or voice.

Policy admin system SalesforceSalesforce Voice Email TeamsTeams

Renewal Intelligence

Analyze policyholder data, claims history, market conditions, and profitability to generate renewal recommendations. Flag accounts at risk of non-renewal.

Policy admin Claims system SalesforceSalesforce

Regulatory Filing Automation

Pull data from policy, claims, and financial systems to auto-assemble state regulatory filings and NAIC reports. Flag discrepancies before submission.

Policy admin Claims system Finance SharePoint

How It Works

1

Connect

We integrate with your policy admin, claims, and CRM systems via API

2

Activate

Deploy pre-built flows tailored to insurance operations

3

Optimize

Monitor, tune, and expand your AI workforce over time

Integrations

SalesforceSalesforce ServiceNowServiceNow OktaOkta Microsoft TeamsMicrosoft Teams SlackSlack

Why SectorFlow for Insurance

Built for the Insurance Value Chain

Pre-built flows for FNOL, underwriting, service, renewals, and compliance — not generic ticketing automation adapted to insurance.

Auditable and Governed

Every flow action is logged for regulatory review — complete audit trails on every agent decision.

Faster Cycle Times Across the Board

Reduces cycle times across claims, underwriting, and policyholder service simultaneously.

Case Snapshot

A regional P&C carrier deployed pre-built flows for FNOL intake and policyholder self-service. The voice and email agents handled routine claim intake and coverage inquiries autonomously, reducing average FNOL processing time and freeing adjusters to focus on complex claims. Every interaction was logged with full audit trails for regulatory compliance.

Ready to see how AI flows can transform your insurance operations?

Book a Discovery Call