Supplier & Procurement Agent
Delivery exceptions detected, analyzed, and resolved before they hit production. Automated supplier communication, alternate sourcing, and full cost tracking — no manual PO chasing.
Your procurement team is fighting fires they could have prevented
A supplier misses a delivery window. Nobody knows until the parts don't show up. By then, the production line is waiting, the plant manager is calling, and your procurement team is scrambling to find alternatives while manually updating PO statuses across SAP and email threads.
Delivery exceptions get caught too late because monitoring is manual. Someone has to check EDI confirmations, cross-reference shipping updates, and compare against production schedules — for hundreds of open POs across dozens of suppliers. The communication is entirely reactive: you find out about problems when they become emergencies.
Most of this is detection and coordination work. Spotting the exception, assessing impact, finding alternatives, and communicating with suppliers — these are patterns that AI can run 24/7, across every open PO, catching issues hours or days before they reach the plant floor.
From exception to resolution — automatically
Exception Detection
SectorFlow continuously monitors EDI feeds, supplier emails, shipping carrier APIs, and PO due dates. The moment a delivery confirmation is late, a shipment is delayed, or an ASN doesn't match the PO — the agent flags it.
Impact Analysis
The AI cross-references the delayed material against active production schedules, current inventory levels, and safety stock. It calculates exactly when the shortage will hit the line and which work orders are at risk.
Option Generation
Based on the severity and timeline, the agent identifies resolution options: expedited shipping from the original supplier, alternate suppliers with the part in stock, substitute materials, or production schedule adjustments — ranked by cost and speed.
Supplier Communication
The agent drafts and sends exception notifications to the affected supplier, requests updated ETAs, and initiates contact with alternate suppliers if needed. Procurement gets a Teams summary with all options and recommended action.
Resolution Tracking
Every exception is tracked through resolution. The agent updates PO statuses in SAP or Oracle, logs cost impacts, records supplier performance data, and closes the loop with production planning once the material is confirmed.
This isn't a dashboard — it's a procurement operations agent
Every capability your supply chain team needs to stay ahead of disruptions.
Real-Time Delivery Monitoring
Continuously watches EDI confirmations, carrier tracking, and email updates across every open PO — catching exceptions the moment they occur.
Production Schedule Impact Analysis
Maps every delayed delivery against active work orders, calculates line-stop risk, and identifies the exact window you have to resolve before production is affected.
Alternate Supplier Identification
Searches your approved supplier list for alternatives with matching parts, checks availability and lead times, and ranks options by cost and delivery speed.
Automated Supplier Communication
Sends exception notifications, requests updated ETAs, and initiates alternate sourcing conversations — all with configurable templates and escalation rules.
SAP/Oracle PO Management
Reads and updates purchase order statuses, delivery dates, and notes directly in your ERP system. No more toggling between email and SAP.
Cost Tracking & Reporting
Logs every exception cost — expedited freight, price premiums, production delays — and builds supplier scorecards for quarterly business reviews.
Connects to the systems you already run
Salesforce
Email (SMTP/Exchange)
Microsoft Teams
Slack
Don't see your ERP or supply chain system? We integrate with any platform via API. Talk to us.
What manufacturers are seeing
Delivery exceptions resolved without production impact
Avg. exception resolution time
Unplanned downtime from supply issues (pilot)
Based on pilot deployments. Your results will depend on supplier base, PO volume, and ERP configuration.
"We used to find out about delivery problems when the line stopped. Now the AI catches exceptions 12 to 24 hours before they'd hit production and already has alternate options ready. Our procurement team went from firefighting every day to actually managing supplier relationships. The cost avoidance in the first quarter alone paid for the entire deployment."
— Procurement Director, Automotive Parts Manufacturer
Frequently Asked Questions
See What Proactive Supply Management Looks Like for Your Plants
Book a 30-minute discovery call. We'll walk through the Supplier & Procurement Agent with your ERP data and your supplier base.
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