Custom AI Agent Development
We Build Whatever Your Business Needs
From discovery to deployment — custom AI agents designed for your systems, your workflows, and your compliance requirements. Secure, auditable, and guardrailed by default.
Book a Discovery Call13 yrs
enterprise ITSM operations experience
4 wks
from discovery to working pilot
100%
of agent actions logged and auditable
Any
system, workflow, or platform — we integrate
Your Operations Are Unique. Your AI Agents Should Be Too.
"Off-the-shelf AI doesn't know your business"
Generic chatbots don't understand your SLAs, your approval chains, or your compliance requirements. We build agents that are designed around how your organization actually works.
"You need it integrated with your stack, not another tool"
Our agents read and write to your existing systems — ServiceNow, Salesforce, Teams, Jira, and more. They work inside your tools, not alongside them.
"You can't afford a black box in production"
Every action, decision, and data access is logged with full context. Role-based access, confidence thresholds, and human-in-the-loop controls are built in from day one — not added as an afterthought.
"You need results in weeks, not quarters"
We go from discovery to working pilot in 4 weeks. Clear KPI targets, weekly reviews, and a go/no-go gate — so you know it's working before you scale.
From Pilot to Production, Without the Risk
Without Custom AI Agents
With SectorFlow
Manual processes that don't scale
AI agents that handle workflows end-to-end
Tribal knowledge trapped in people's heads
RAG-powered agents that learn from your docs and tickets
Months-long vendor integrations
Working pilot in 4 weeks, integrated with your stack
No visibility into what the AI is doing
Full audit trail on every action, decision, and data access
One-size-fits-all tools that don't fit
Agents built for your systems, your workflows, your compliance
What We Build
- Agents that read/write to your CRM, ITSM, ERP, and communication platforms
- RAG-powered knowledge systems over your internal docs, tickets, and runbooks
- Multi-step workflow agents that handle approvals, escalations, and notifications
- Conversational agents for Teams, Slack, web chat, email, and voice
- Analytics and reporting agents that surface insights from operational data
How We Work
Discover
360-degree assessment of your systems, knowledge sources, risk posture, and success metrics. We identify 3–5 high-impact use cases and define a pilot plan with clear KPI targets.
Build
Production-grade agent development with RAG pipelines, tool integrations, guardrails, evaluation harnesses, and observability. Pilot in a controlled channel before scaling.
Launch & Optimize
Weekly tuning of prompts, tools, and policies. Expand coverage, A/B test thresholds, and harden controls. Scale to additional teams and channels when KPIs hold steady.
Key Capabilities
Custom Tool Integration
Connect to any API, database, or enterprise system — CRM, ITSM, ERP, communication platforms.
RAG Pipelines
Knowledge retrieval over your internal docs, tickets, runbooks, and operational data.
Multi-Step Workflows
Agents that handle approvals, escalations, notifications, and complex business logic.
Conversational Agents
Deploy across Teams, Slack, web chat, email, and voice channels.
Analytics & Reporting
Surface insights from operational data with automated reporting and dashboards.
Guardrails & Observability
Evaluation harnesses, confidence thresholds, and full observability built into every agent.
Security & Governance — Every Engagement
- Role-based access controls
- Full audit trails on every agent action
- Human-in-the-loop for sensitive operations
- PII redaction before model calls
- Confidence thresholds with escalation logic
- Data residency and VPC deployment options
- Versioned prompts and playbooks with change control