Intelligent Alert Triage
Stop Manually Triaging Every Alert
Your operations team gets hundreds of alerts daily from monitoring tools. Each one requires someone to read it, identify who's affected, reach out for context, and report back. Our AI agent automates all of it — directly in Slack or Teams.
Book a Discovery Call90%
faster alert triage — minutes instead of hours
80%
reduction in alert noise through deduplication
24/7
automated triage across Slack or Teams
0
alerts lost — every alert tracked to resolution
Your Team Is Drowning in Alert Noise
"Your on-call engineers are triaging by gut feel"
Hundreds of alerts fire, most are noise, and your team manually decides what's real. Our agent correlates alerts across monitoring tools, deduplicates, and surfaces only what matters — with context attached.
"Nobody knows who owns the problem"
An alert fires and the first 20 minutes are spent figuring out who to page. Our agent identifies the responsible team and individual, reaches out directly via Slack or Teams, and tracks acknowledgment automatically.
"Alert context disappears into a void"
By the time someone responds, the original alert is buried in a flood of notifications. Our agent compiles a complete triage summary — alert details, affected systems, who was contacted, and their response — in one place.
"You can't improve what you can't measure"
How long does triage actually take? How many alerts are noise? Without data, you can't optimize. Every alert is tracked from detection to resolution, giving you metrics to drive real improvement.
From Alert Fatigue to Intelligent Triage
Without Intelligent Alert Triage
With SectorFlow
Engineers manually review every alert to decide what's real
AI correlates and deduplicates — only actionable alerts surface
20 minutes spent figuring out who to contact
Responsible employee identified and contacted automatically
Alert context scattered across Slack threads and dashboards
Complete triage summary in one structured message
No visibility into triage time or alert-to-resolution metrics
Full tracking from alert detection to acknowledgment to resolution
After-hours alerts wait until morning
24/7 automated triage with direct employee outreach
See It In Action
Watch how an AI agent triages a high-CPU alert end-to-end — from detection to resolution — entirely within Slack.
Integrations
Key Features
Real-Time Alert Detection
Monitors alert channels 24/7 and instantly parses alert data — hostname, IP, user ID, severity — from any monitoring platform.
Employee Identification
Correlates device, IP, and hostname data against your CMDB, Active Directory, and asset records to identify the affected employee.
Automated Outreach
Sends intelligent direct messages to affected employees with context-aware questions tailored to the alert type.
Complete Triage Summary
Posts a structured summary back to the ops channel — root cause, employee response, recommendation — so the team has full context.
90% Faster Triage
Reduces per-alert triage time from 5-15 minutes to under 1 minute. Saves your team 10+ hours per day on manual triage.
Consistent Process
Every alert gets the same thorough triage, every time. No missed steps, no forgotten follow-ups, no alert fatigue.
Security & Governance
- Role-based access controls
- Data residency options
- PII redaction
- Human-in-the-loop for sensitive actions
- Comprehensive audit logging
- VPC deployment available
Case Snapshot
An enterprise IT operations team deployed intelligent alert triage agents to handle PagerDuty and Splunk alerts. The AI agent triaged alerts in under 1 minute — identifying affected employees, gathering context via DM, and posting full summaries to the team channel — saving the team over 10 hours of manual work per day.