AI-powered alert triage  |  Works in Slack & Teams

Intelligent Alert Triage

Stop Manually Triaging Every Alert

Your operations team gets hundreds of alerts daily from monitoring tools. Each one requires someone to read it, identify who's affected, reach out for context, and report back. Our AI agent automates all of it — directly in Slack or Teams.

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90%

faster alert triage — minutes instead of hours

80%

reduction in alert noise through deduplication

24/7

automated triage across Slack or Teams

0

alerts lost — every alert tracked to resolution

Your Team Is Drowning in Alert Noise

"Your on-call engineers are triaging by gut feel"

Hundreds of alerts fire, most are noise, and your team manually decides what's real. Our agent correlates alerts across monitoring tools, deduplicates, and surfaces only what matters — with context attached.

"Nobody knows who owns the problem"

An alert fires and the first 20 minutes are spent figuring out who to page. Our agent identifies the responsible team and individual, reaches out directly via Slack or Teams, and tracks acknowledgment automatically.

"Alert context disappears into a void"

By the time someone responds, the original alert is buried in a flood of notifications. Our agent compiles a complete triage summary — alert details, affected systems, who was contacted, and their response — in one place.

"You can't improve what you can't measure"

How long does triage actually take? How many alerts are noise? Without data, you can't optimize. Every alert is tracked from detection to resolution, giving you metrics to drive real improvement.

From Alert Fatigue to Intelligent Triage

Engineers manually review every alert to decide what's real

AI correlates and deduplicates — only actionable alerts surface

20 minutes spent figuring out who to contact

Responsible employee identified and contacted automatically

Alert context scattered across Slack threads and dashboards

Complete triage summary in one structured message

No visibility into triage time or alert-to-resolution metrics

Full tracking from alert detection to acknowledgment to resolution

After-hours alerts wait until morning

24/7 automated triage with direct employee outreach

See It In Action

Watch how an AI agent triages a high-CPU alert end-to-end — from detection to resolution — entirely within Slack.

# ops-alerts
PD
PagerDuty APP 10:32 AM
New alert triggered:
High CPU Alert
Hostname: LAPTOP-8K3J9X2
CPU: 95%
User: sarah.chen
Source: Splunk
Severity: High
JM
James M. 10:33 AM
I'll take this one.
SF
SectorFlow Agent BOT 10:33 AM
Alert detected. Identifying affected employee and initiating automated triage...
SectorFlow Agent Direct Message
SF
SectorFlow Agent BOT 10:33 AM
Hi Sarah! I detected a high CPU alert on your laptop (LAPTOP-8K3J9X2). Your CPU has been at 95% for the last 15 minutes. Are you running any resource-intensive applications right now?
SC
Sarah C. 10:35 AM
Yes! I'm running a Python data analysis job on a large dataset. Started it about 20 minutes ago. It's a big one so I expected it to take a while.
SF
SectorFlow Agent BOT 10:35 AM
Got it! That makes sense — this is expected behavior for your data analysis task. I'll update the team that this is a known, non-critical workload. No action needed on your end.
# ops-alerts
SF
SectorFlow Agent BOT 10:36 AM
Alert Triaged — No Action Required
Employee: Sarah C.
Root Cause: Python data analysis job running on large dataset
Status: Expected behavior — non-critical workload
Recommendation: Monitor for completion, no intervention needed

Triage completed in 3 minutes
JM
James M. 10:36 AM
That was fast! Thanks, saved me 10 minutes.

Integrations

SplunkSplunk PagerDutyPagerDuty SlackSlack Microsoft TeamsMicrosoft Teams DatadogDatadog PrometheusPrometheus Azure MonitorAzure Monitor ServiceNowServiceNow

Key Features

Real-Time Alert Detection

Monitors alert channels 24/7 and instantly parses alert data — hostname, IP, user ID, severity — from any monitoring platform.

Employee Identification

Correlates device, IP, and hostname data against your CMDB, Active Directory, and asset records to identify the affected employee.

Automated Outreach

Sends intelligent direct messages to affected employees with context-aware questions tailored to the alert type.

Complete Triage Summary

Posts a structured summary back to the ops channel — root cause, employee response, recommendation — so the team has full context.

90% Faster Triage

Reduces per-alert triage time from 5-15 minutes to under 1 minute. Saves your team 10+ hours per day on manual triage.

Consistent Process

Every alert gets the same thorough triage, every time. No missed steps, no forgotten follow-ups, no alert fatigue.

Let's show you how AI-powered alert triage can transform your operations team from reactive to proactive.

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