How we work
From day one to a live pod in weeks
We embed with your team, build agents tailored to your operations, and stay until the results prove it's working. A clear, low-risk process you can explain to your CFO.
The process
Set up, build, operate
One monthly price from day one. We set it up where you can see it, build it, then run it, accountable for one number you pick.
01
Set up
We sit inside one workflow, read the queue, interview the people who run it, and find where the hours and errors live. Your portal is live in week one, so you watch it happen instead of waiting for a report.
- Week 1: portal live, workflow map and baseline number
- Weeks 2 to 3: a test set built from your own history
- Weeks 3 to 6: first agent in shadow next to your team
- Weeks 6 to 8: the checkpoint, and your call
02
Build
We build the production agents on your private instance of SectorFlow One. Guardrails, retrieval, evaluation, and audit logging are architectural decisions, not afterthoughts. You own everything we build.
- Guardrails — RBAC, confidence thresholds, approval workflows
- Retrieval pipeline — knowledge ingestion & hybrid search
- Evaluation harness with golden test sets
- Observability with full audit trails
- Human-in-the-loop controls
03
Operate
We run it. Hosting, tuning, drift, updates, and a monthly report on the one number the pod owns. Your team handles the exceptions we route to them and keeps final authority on business decisions. You never hire for it.
- Named lead accountable for your number
- Tuning and drift handling
- Monthly metric report
- Grow the pod or add the next workflow on signature
Why SectorFlow
Why teams choose SectorFlow
We've Been in Your Shoes
We didn't learn IT from a sales deck. We've spent 25+ years building and running production systems across multiple industries. We've lived through the outages, the audit cycles, and the 2am escalations.
Proof Before Commitment
We don't ask you to sign a long contract on faith. The first agent runs in shadow on your live work before anything goes live, and you see every draft. If it won't move your number, we say so at the checkpoint and you keep the map.
Your Stack, Your Rules
We build on the tools you already use — ServiceNow, Salesforce, Teams, Slack, Jira, Splunk. We don't force you onto a new platform. Our pods work inside your ecosystem, not alongside it.
No Black Boxes
Every agent action is logged, traceable, and auditable. You see exactly what the pod did, why it did it, and what data it accessed. Guardrails and human-in-the-loop controls are architectural decisions, not afterthoughts.
Security & governance
Standard in every pod
- Role-Based Access Controls
- Full Audit Trails
- Human-in-the-Loop
- Real-Time Observability
- Private Instance Deployment
Deliverables
What you walk away with
A Running Pod
Production-grade agents deployed and integrated with your stack, accountable for one number.
Baseline & Results
Day-0 baselines, deltas, and a monthly report on the number the pod owns.
Observability Dashboards
Real-time monitoring of pod performance, usage, and escalations.
Audit Logs
Complete trace of every agent action, decision, and data access.
Runbooks & Documentation
Operational guides for your team to understand, oversee, and expand the pod.
Change Control Package
Versioned prompts, playbooks, schemas, and release notes.
Clean Exit
Your data, the audit logs, and any documents the pod generated — yours to take on 30 days' notice.
FAQ
Common questions
How long does a typical engagement take?
Setup takes one to two months: map the workflow, build a test set from your history, run the first agent in shadow, then the checkpoint. You see progress in your portal from week one, not at the end.
What if the pod doesn't move the number?
The checkpoint comes first: if the shadow run shows a pod won't move your number, we say so and you leave with the map and the baseline. Once running, if the number stalls for months despite remediation, the contract gives you an early exit.
What systems can you integrate with?
We build on your existing stack. Common integrations include ServiceNow, Salesforce, Microsoft Teams, Slack, Jira, Splunk, Okta, Active Directory, Zendesk, HubSpot, and Azure Monitor. If it has an API, we can connect to it.
Do we need to provide training data?
Not in the traditional sense. Our retrieval pipelines ingest your existing knowledge — docs, runbooks, past tickets, SOPs — and use that as the grounding layer for agent responses. We handle the indexing, chunking, and search optimization.
What about security and compliance?
Security is architectural, not an add-on. Every pod runs on your private instance of SectorFlow One with role-based access controls, audit logging, confidence thresholds with human-in-the-loop escalation, and data governance. Nothing trains on your data.
Who runs the pod afterward?
We do. Building, hosting, tuning, drift, and updates. Your team handles the exceptions we route to them and keeps final authority on business decisions. You never hire for it, host it, or run it.
Tell us the problem. We'll tell you what's possible.
Start with a conversation. We'll learn about your operations, identify quick wins, and tell you honestly whether a pod makes sense for your business right now — no commitment required.